SPD & SPM Product Line
Our design and engineering professionals develop products that combine the latest advances in technology with simplicity of consumer set-up and use. The proprietary way we address each customer's unique requirements is what sets Universal Remote Control apart from other companies.
ISO 9001 Certified Manufacturing Facilities
Using ISO 9001 certified manufacturing facilities located in Korea, Mexico, Indonesia, and China, we are able to maintain the highest quality standards through the strict implementation of quality control plans and quality assurance certifications. With multiple distribution facilities around the globe, as well as multiple inbound and outbound carriers, we've established a fulfillment operations system to ensure that customer products are delivered on a timely basis. As a safeguard for those customers whose business may experience unforeseen increases in sales, we maintain a reserve stock of product inventory.
An Award-winning Product Design, Research and Engineering Group
Our U.S.-based design, research & development team is supported by a worldwide group of 50 software, mechanical and electrical engineers. This team of engineers has extensive experience in product design, development and manufacturing of remote controls. They've assembled one of the world's most extensive libraries of device codes for audio, video, and multimedia components.
We Offer Superior Customer Service
We've created a unique customer service program individually tailored to satisfy the unique needs of each customer. Our customer service department provides extensive product support through "live" telephone, on-site sales training, DVD tutorial and Internet-based communication programs.
As one of the world's leading suppliers of remote controls and wireless input devices, Universal Remote Control distributes millions of products each year through four primary channels: Subscription Broadcast (Cable), Consumer Retail, Custom Professional and Original Equipment Manufacture