Support

UPSTATE NEW YORK'S sound product marketingREP &DISTRIBUTION Solution
since 1994


Sound Product Contact Info

Eastern NY (Albany)
Albany Phone: 518-869-2599
Albany Fax: 518-869-3795
President
Tom Provost

Tom [at] spmreps [dot] com (Tom [at] SPMreps [dot] com)
Cell Phone: 518-265-2621

Sales Manager
Matt Natale
matt [at] spmreps [dot] com (Matt [at] SPMreps [dot] com)
Cell Phone: 518-926-9851
Office Manager
Jeremy Olson
Jeremy [at] spmreps [dot] com (Jeremy [at] SPMreps [dot] com)


Credit Manager
Maria Rosekrans
Maria [at] spmreps [dot] com (Maria [at] SPMreps [dot] com)

Western NY (Rochester, Buffalo)
Rochester Phone: 585-425-2730
Rochester Fax: 585-223-3885

Vice President
Steve Wheeler
Steve [at] spmreps [dot] com (Steve [at] SPMreps [dot] com)
Cell Phone:
585-734-5447

SPM Sound Product Marketing, inc. may be found at
12 Petra Lane
Albany, New York 12205

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Company History

Sound Product Marketing,inc
was formed in June 1994 by Steve Wheeler and Tom Provost.

Our vision was to ultilize their 30 years of combined Territory experience to create a rep company which would offer first class service and rapid response for both their Customers and Vendors. Part of this commitment has been to offer a full time support staff so customers and vendors can get a live person on the phone during normal business hours, and also to benefit from the best quality products in class, great technical support and substantial training opportunities.

Over the years SPM has grown and changed as the Consumer Electronics business has evolved.

In 2001 SPM entered the C.I. distribution business supporting a small, but growing number of Custom Installers. This was initiated in a 500 square foot office with a 100 square foot warehouse.

Today SPM is proud to support a 5,000 square foot Office Warehouse complex stocking everything needed for a complete Home Theater/Whole House AV installation, including lighting control, whole house automation and digital convergence.

Recently SPM underwent a full re-work and upgrade of www.spmreps.com. The new web site offers a tremendous amount of product information, dealer training tools, pricing and up to date industry information.

We now have our Albany based C.I.Training Center which allows our Vendors a great place to meet and train groups of Installers with "live systems" and samples.

Awards Received

Chief Manufacturing
  1. President's Club Award 2006 : Steve Wheeler attained the Chief rep of the year in 2006.
Denon Electronics
  1. 100%+ Quota attainment: 1999,2000, 2001, 2002, 2003 & 2005
  2. Runner up for Rep of the Year: 2000
  3. Rep of the Year: 2001
  4. 16% Increase in 2004
Monster Cable
  1. Most Improved Territory: 1998 (200% + growth)
  2. "Straight A Rep of The Year" Award: 1998, 1999 & 2000
4D Security (OnStart)
  1. Rep of the Year: 1997 & 1998
Compustar
  1. Most Improved Territory: 2004 & 2005

Offices & Warehouse

  • Dedicated 5000 sq. foot office-warehouse (in Albany, NY)
  • Two office locations offer complete territory coverage (Rochester & Albany)
  • Daily shipping and receiving with 1 day UPS brown service to the entire territory
  • Full time support staff
  • Dedicated sales people with tech support background
  • Fully computerized
  • 24 hr. centralized Voice Mail insures fast follow up for messages left over night
  • Multiple Voice lines in all offices
  • Dedicated fax/data lines at each office
  • Cellular service
  • Hi-Speed internet access at all offices
  • Display Showroom in Albany
sound product marketing

Annual Sound Product Trade Shows

We are very proud of our bi-annual trade shows. These events will be increasingly valuable. Special deals will be available to all dealers at the show! Dealers are given a chance to win valuable giveaways for just showing up. Meet with highly-informed individuals representing their respective vendors to receive personal trainin

Letter from the Owner's

To: All Customers

From:
&

Thanks to your support, Sound Product Marketing and Sound Product Distributing is entering it's 15th year serving the Custom Installation business in Upstate NY.

In 2009 we are planning on conducting C.I. shows to provide you with the most up to date training and product information. We will also be opening our new Albany Demo Showroom and Training Center on an ongoing basis which will provide you with many new opportunities for product education and demonstration.

We have just launched our new updated website: www.spmreps.com. This website has a wealth of product information, news, trainings and dealer price lists which can be accessed 24/7.

We have gone to great lengths to make sure we stock the best quality products from every category including Audio, Video, Whole House AV, Home Theater, Whole House Automation, Lighting and all necessary Cables, Mounts and Accessories. Our goal is to offer you a complete "one stop solution" where you can pick up everything needed for an installation.

Sound Product Distribution strives to provide the best service and tech support in the territory, along with same day shipping whenever possible. Standard shipping from our Albany distribution center is one day to every part of the Upstate New York territory.

Sound Product Distribution is proud to be a member of the Digital Delivery Group, a national consortium of value added distributors focusing on the world of digital convergence, installation and training.

We are looking forward to serving all your needs in Custom Installation in 2007 and for many years to come.

Sincerely,

Steve Wheeler and Tom Provost